Returns & Exchanges
At HBO Shop, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the product is unworn and in its original condition.
Attach Shipping Label
Print the prepaid shipping label provided via the portal and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your receipt; we will notify you once your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing